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The General Services Administration (GSA)/System for Award Management (SAM) is Experiencing Delays

The General Services Administration (GSA)/System for Award Management (SAM) is experiencing delays processing certain private entity registration information for new registrants, updates to existing entity registrations and annual renewals.

If you are not able to upload your application in prior to the funding opportunity close date because of issues related to these delays and are still awaiting a response to your pending help desk ticket, then USDA/NIFA will accept your application through the following process. Please note, this process is only valid for the issues noted above and is a one-time occurrence. Additionally, please allow sufficient time for your issue to be resolved prior to using the alternate submission process.

In these circumstances, submissions received via email by 5 pm eastern time on the funding opportunity due date will be considered if ALL the following is provided in a single email sent to the and the program contact listed in the grant funding opportunity:

  1. A valid copy of the help desk ticket.
  2. All application forms and other elements required by the applicant per the   NIFA grant funding opportunity in Adobe PDF format. These forms and elements are located in the grant funding opportunity package.
    • If you have a workspace account with access to funding opportunity application forms, we recommend downloading the PDF fillable forms from the workspace for the funding opportunity for which you are applying. Instructions can be found on below.
    • If you are unable to access workspace or complete your application in the workspace, then download the elements to the funding opportunity through the “Search Grants” tab at the top of the home page. See step-by-step instructions below.

If you encounter issues downloading the forms or other elements of the grant funding opportunity, please contact us at

After submitting your application, a NIFA representative will

  1. Inform you that the application package has been received,  
  2. Verify the ticket is valid, and
  3. 3Confirm all application package materials are included.

If ALL application package materials are submitted per the instructions above with a valid issue ticket by 5 pm eastern time on the due date of the funding opportunity, then the application will be accepted and forwarded to program for review.

A NIFA representative will contact you if further actions are required once your issue is resolved.

For more information or questions:

  1. Delays GSA/SAM is experiencing or to submit an incident ticket, please go to
  2. Application submission questions email:
  3. Questions related to the program you are applying to email the contact listed in the funding opportunity.

“Search for Grants” and download Funding Opportunity package elements instructions

1. Go to the “Search Grants” tab on the home page here or click the search grants link here. screenshot

2. On the lower left of the page, go to the AGENCY selection box

a. Select the + next to All Department of Agriculture screenshot

b. Select the box National Institute of Food and Agriculture [USDA-NIFA] screenshot

3. Click on the opportunity number you are applying to screenshot

4. You will be taken to the view grant opportunity page.

a. Select Related Documents to download funding opportunity information
b. Select Package to download ‘read-only’ Adobe PDF application forms screenshot

5. On the Package screen, go the Actions column and select Preview screenshot

6. Click the forms link to download the application forms screenshot

Note: If you desire to download a fillable version of the Adobe PDF form, you can find the form needed on the Forms tab, select R&R Family in the drop down menu or by going to the link here. screenshot screenshot


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